Dear Web of Science,
When one is doing a citation search and actually looking at the papers that are turned up, having your search engine decide your session times out after 5 minutes is pretty inconvenient, especially since it means starting the whole search process over again each time. Saying “oh you can save a search” is pretty ridiculous too, since it requires your little cookies to infest my system.
Sincerely yours,
A Frustrated Graduate Student